Please check your order for accuracy at the time of arrival.

Things that must be noted are:

• Number of cartons or items received = number of cartons or items noted on the delivery driver’s paperwork.  Important: note any anomalies on the delivery docket before signing
• Check for obvious damage and note the details of visibly defective, damaged or missing cartons or items on the driver’s delivery docket on receipt of the goods. Call our Customer Service team on 1800 801 123 or (07) 3883 8700 within 48 hours of delivery to notify them of the issue
• Check the contents of your order against the invoice or delivery docket and report any discrepancies within seven working days
• Failure to meet these time frames may void any future claims on your orders.  Most furniture and electrical items have a manufacturer’s warranty. Our sales team can advise you of the conditions